New Jobs as Scottish Friendly and Kura Agree Partnership

8th May 2023


Customer service outsourcing business Kura has announced a partnership with financial mutual Scottish Friendly, which is set to create new jobs in Glasgow. 

New call centre outsourcing services will be provided to customers as part of the contract. 

Brian Bannatyne, chief executive at Kura, said:

 We are delighted to be partnering with Scottish Friendly using our experience in the financial sector to deliver industry leading services to its customers.

We know that our people in Glasgow will deliver outstanding customer experience for Scottish Friendly.

For more than 15 years, Kura has delivered outsourcing solutions for clients across the financial services industry.

Stephen McGee, chief executive at Scottish Friendly, added: 

Being in partnership with Kura supports our ambitions of providing a first-class, first point of contact service for our valued customers. 

Kura, being a Glasgow based company like our own and with a proven track record of successful delivery in the financial services industry, helped make the partnership an easy decision to make.